Delivery and payment policy

DELIVERY POLICY

We are committed to providing reliable and flexible delivery services, always listening and promptly responding to all customer requirements.

1. Delivery Scope:
   • We deliver to addresses nationwide and designated areas.
2. Delivery Charges:
   • Delivery charges will be calculated based on the delivery address and the selected shipping service.
   • Special offers or free delivery may apply according to specific promotions or particular orders.
3. Delivery Time:
   • Delivery times may vary depending on geographical location, shipping service, and product availability.
   • Delivery times range from 1 to 5 days for items in stock and 20 to 75 days for imported items.
   • We partner with various courier services to optimize costs and ensure the fastest possible delivery.
   • We commit to providing tracking information and updates on the order status.
4. Goods Inspection:
   • Please inspect the goods immediately upon receipt to ensure they match the order and are free from damage.
   • Report any issues promptly within the specified timeframe.
5. Return Policy:
   • We accept returns under specific conditions outlined in our Return Policy.
   • Please read and adhere to the relevant regulations regarding returns.
6. Delivery Contact:
   • For information or inquiries related to delivery, please contact our customer service department.

PAYMENT POLICY:

1. Payment Methods:
   • We accept payments through various methods such as bank transfer, credit cards, or cash, and other online payment methods.
   • Detailed information on payment methods will be provided during the ordering process or on our website.
2. Prepayment and Post-payment:
   • We may require either partial or full payment depending on the specific terms of each transaction.
   • In some cases, we may offer the option of post-payment after checking the customer's credit status.
3. Payment Verification:
   • For large or special transactions, we may implement payment verification steps to ensure security and prevent fraud.
4. Payment Invoice:
   • Detailed payment invoices will be provided with each order.
   • Please check and confirm the information on the invoice before making payment.
5. Refund Policy:
   • The refund policy will adhere to specific terms and conditions outlined in our Return Policy.
6. Payment Support Contact:
   • For any questions or support related to payments, please contact our customer service department.

We are committed to providing a convenient and secure delivery and payment process, ensuring the privacy and security of our customers' payment information.